Privacy / Delivery / GDRP / Cookie Policy

Privacy Policy

Mark Digital Media Limited does not store credit card details nor do we share customer details with any 3rd parties.
Services will begin within 3 working days from the day of the sale unless otherwise stated by the customer or by ourselves. Services will be delivered on a rolling monthly basis.

If the renewal payment date falls on a Saturday or Sunday, the payment will be debited on the preceding Friday. Depending on which service the customer chooses, services will be delivered on the web server of the customers website (on page), or though the customers control panel for the control of their site (on page).

Or by managing their Google ad words campaign through the Google system, which may be subject to change to further improve our services. The standard rates advertised are the final price for the customer as there is no VAT. If the customer requires services not advertised, then additional or amended charges may apply.

Delivery Policy

Unless otherwise stated service delivery is within one calendar month for monthly payments & three calendar months for quarterly payments, whenever payments for services have been cleared through banking/financial institutions. Services will be delivered by Mark Digital Media unless outsourced to a third party, which will be agreed upon with the client/customer prior to service delivery.

Cookie Policy

Unless otherwise stated service delivery is within one calendar month for monthly payments & three calendar months for quarterly payments, whenever payments for services have been cleared through banking/financial institutions. Services will be delivered by Mark Digital Media unless outsourced to a third party, which will be agreed upon with the client/customer prior to service delivery.

General Data Protection (Right To Erasure)

All clients, suppliers & contacts past & present have the right to obtain erasure of data controlled by Mark Digital Media, if one of the following applies:

  1. Mark Digital Media doesn’t need the data anymore
  2. The client cancels the services
  3. The client uses their right to object to any data processing
  4. Mark Digital Media and/or its processor is processing the data unlawfully, in compliance with GDPR regulations.
  5. There is a legal requirement for the data to be erased
  6. The data subject was a child at the time of collection, in compliance with GDPR regulations.

Mark Digital Media will not make any client, suppliers or contact details public without prior consent. Such as for testimonials and promotions.

Out of Scope

Non-electronic documents which are not (to be) filed, (i.e. it’s data you can’t search for), e.g. a random piece of microfiche, or a paper notepad, are not classed as personal data in the GDPR and are therefore not subject to the right to erasure.

Essential

Some personal data sets are impossible (or infeasible) to edit to remove individual records, e.g. a server backup or a piece of microfiche. Whilst these uneditable data sets are in-scope of the erasure Right, themselves they would be out-of-scope for erasure editing procedures due to their immutable nature. As so therefore not subject to the right to erasure.

Process

On request via phone or email all client, supplier or contact data will be destroyed within 48 working hours.